Our Commitment To Privacy  [back to top]
Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. We've structured our websites so that, in general, you can visit Durateq on the Web without identifying yourself or revealing any personal information. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.

The Information We Collect  [back to top]
This Privacy Statement covers personal information, non-personal data collection and aggregate reporting.

Personal information is information that is associated with your name or personal identity. Durateq uses personal information to better understand your needs and interests and to provide you with better service. Once you choose to provide us with personal information, you can be assured it will be used only to support your customer relationship with Durateq. We take seriously the trust you place in us. Durateq will not sell, rent or lease your personal information to others.

On some Durateq websites, you can order products or services, request information, subscribe to marketing or support materials, register yourself or your Durateq products, or apply for a job at Durateq. The types of personal information you provide to us on these pages may include name, address, phone number, e-mail address, user IDs and passwords, billing and transaction information, credit card information, contact preferences, educational and employment background, and job interest data.

To personalize our websites, services or communications and improve our products and services, we may also ask you to provide us with information regarding your personal or professional interests, demographics, and experiences with our products or services. Providing this additional information is optional.
Non-personal information is data about usage and service operation that is not associated with a specific personal identity. Durateq collects and analyzes non-personal information to evaluate how visitors use the Durateq websites.

Non-personal data we collect may include the pages visited on the Durateq websites, unique URLs visited within Durateq.com, browser type and IP address.Most non-personal data is collected via cookies or other analysis technologies. Durateq.com Web pages use cookies, Web beacons and other technologies for data analysis and personalization services. Durateq also places ads on other websites that may use cookies.

The Way We Use Information   [back to top]
We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.

We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order.

We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.
You can register with our website if you would like to receive our newsletter as well as updates on our new products and services. Information you submit on our website will not be used for this purpose unless you fill out the registration form.

We use non-identifying and aggregate information to better design our website and to share with advertisers. For example, we may tell an advertiser that X number of individuals visited a certain area on our website, or that Y number of men and Z number of women filled out our registration form, but we would not disclose anything that could be used to identify those individuals.

Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

Our Commitment To Data Security   [back to top]
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Our Commitment To Children's Privacy   [back to top]
Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.

How You Can Access Or Correct Your Information   [back to top]
Durateq strives to keep your personal information accurate. We will provide you with access to your information, including making reasonable effort to provide you with online access and the opportunity to change your information. To protect your privacy and security, we will also take reasonable steps to verify your identity, such as a password and user ID, before granting access to your data. Certain areas of Durateq's websites may limit access to specific individuals through the use of passwords and other personal identifiers.

The most effective way to view and change your personal information is to return to the Web page where you originally submitted your data and follow the instructions on that Web page.

Changes to this Statement  [back to top]
If there are updates to the terms of Durateq's Online Privacy Statement, we will post those changes and update the revision date in this document, so you will always know what information we collect online, how we use it, and what choices you have. For material changes to this Statement, Durateq will provide notification to affected customers.

How To Contact Us  [back to top]
We value your opinions. If you have comments or questions about our privacy policy, please send them to privacy@Durateq.com or write to us at the following address:

Durateq Privacy Mailbox
1155 Dairy Ashford, Suite 125
Houston, Texas 77079

Revised July 2007